Speaker Biographies
IDENTITY & ACCESS MANAGEMENT – REDUCING RISK AND GIVING BETTER CX TO USERS – SPEAKER BIOGRAPHIES – April 14, 2026
Cassie Christensen, Client Solutions Director, Saviynt
Cassie Christensen is a seasoned identity security practitioner who helps organizations fix what is broken in their identity programs by focusing first on people and process, then on technology. With experience guiding customers through complex identity challenges across enterprise environments, Cassie has a reputation for turning strategy into executable action, building trust with stakeholders, and helping teams find clarity in the face of ambiguity — skills that are as critical as technical solutions in successful identity outcomes.
In her work, Cassie connects deeply with customers to understand their real problems, translate them into practical plans, and guide execution in a way that aligns business needs with security goals. Her strength lies not in abstract frameworks, but in the lived experience of helping teams move forward when they feel stuck — listening to concerns, asking the right questions, and driving progress that resonates with both technical and non-technical audiences.
Cassie is passionate about helping practitioners survive and thrive in identity work, equipping them with the tools, perspectives, and confidence to lead meaningful change. Outside of customer engagements, she contributes to community discussions on identity security and what it truly takes to operationalize successful programs.

Paul Lucido, Director, Identity and Access Management, CFA Institute
Bio coming soon!

Pam Norris, Cloud Identity Evangelist, Delinea
Pamela Norris is a seasoned identity security professional specializing in the management of machine and non-human identities (NHIs). With deep expertise in securing the credentials, service accounts, and automated entities that power modern enterprises, Pamela helps organizations navigate the complex landscape of identity governance in an increasingly automated world.

George Roberts, Principal Architect, Identity & Access Management, McDonald’s
George Roberts is the Principal Architect of Identity & Access Management at McDonald’s, where he provides technical guidance to a global team responsible for building and delivering the enterprise identity and access platform to support over 2 million employees, partners, franchisees, and restaurant staff users worldwide. George has over 25 years of experience delivering secure, scalable, and user-friendly solutions that help McDonald’s to accelerate its business.

Erik Scoralick, Director, Delinea
Bio coming soon!

Bill Willis, Chief Technology Officer, IDMWorks
Bio coming soon!
